This investment particularly strengthens Valmet‘s service capabilities close to its customers in Scandinavia, while also supporting Valmet’s roll service offering to customers throughout Europe. The extended roll service center started operating at the end of 2016.
In addition to Sweden, Valmet has three other European roll service centers, providing both roll maintenance and roll covers. The other centers are located in Finland, France and the UK.
“Now we also have the capacity in Scandinavia to handle even the biggest rolls. We invest in supporting our customers at the mills by bringing roll cover production closer to them. Our customers can get all the covers they need for all the positions they want from us,” says Anders Nilsson, Senior Workshop Manager at Valmet.
The increased roll cover capacity is also visible in shortened delivery times for Valmet’s European customers.
Roll service agreements aligned to customer needs
“Valmet has a strong position in Scandinavia in roll maintenance service agreements, and we believe that now the additional possibility to offer roll covers close to our customers further strengthens our position. A Valmet service agreement gives customers tailor-made and cost-effective solutions for rolls. Customers’ roll maintenance costs can be reduced significantly and higher machine reliability and improved process performance achieved with on-time maintenance and the right choice of roll covers. Our agreements are always aligned to the customer’s needs,” says Mikael Nyman, Director, Service Operations Scandinavia at Valmet.