Valmet signs a two-year service agreement with FPC Tissue Spa to ensure optimal mill performance

Valmet signed a two-year automation service agreement with the FPC Tissue mill in Chile. The objective of the agreement is to secure optimal performance of process control systems and maintain consistent product quality on the mill’s tissue machine TM 1.

“Partnering with Valmet through this service agreement is a strategic step in ensuring the reliability and efficiency of our tissue production. With Valmet’s expertise and proactive support, we can maintain high product quality and optimize performance across the entire line,” stated Marco Monsalvez López, Operations Manager, FPC Tissue.

“We’re pleased to support FPC Tissue with tailored lifecycle services that align with their operational objectives. By combining Valmet’s technologies with our expertise, we can further strengthen the performance and reliability of mission-critical solutions. Our local team, supported by our global network, is committed to assisting our customers throughout the entire lifecycle,” commented Oscar Olivares, Regional Sales Manager, Automation Solutions at Valmet.

The agreement encompasses comprehensive services for the Valmet DNA Distributed Control System (DCS) and the Valmet IQ Quality Control System (QCS) on TM 1. It includes maintenance activities, 24/7 remote and on-site technical support, training for operators and engineers, and ongoing performance monitoring based on key performance indicators.

About FPC Tissue Spa

FPC Tissue, located in Chile’s Biobío region, was founded in 2013. Operations began in 2015, and since then the company has progressively strengthened its activities in both tissue manufacturing and tissue converting.