A.Celli Paper & Grupo Corporativo Papelera at full capacity with the IDEAL®2000S Tissue Machine
Satisfaction of the Mexican customer for the performances obtained with the Tissue Machine, thanks to the great competence of the GCP staff, the A.Celli remote assistance service and the user-friendliness solutions. After the start-up of the new IDEAL®2000S Tissue Machine, which took place last March in line with the project scheduling despite the unfavorable global conditions due to the COVID-19 pandemic, A.Celli find themselves taking stock of the situation 3 months after the event.
The professionalism of the Grupo Corporativo Papelera team and the knowledge and availability of A.Celli staff, combined with the user-friendly approach of the machinery, has paid off, despite the limitations still in force for international travel that forced the company to provide the assistance services remotely.
In a very short time span, and even without the A.Celli team on the field to provide the usual level of support, the machine has reached speed values close to the contractual performances, satisfying the customer both as regards the performance obtained and the service offered by A.Celli.