Completing the development of complex projects and receiving customer appreciation for the results obtained is always a great satisfaction. When requests represent a real challenge, it’s necessary to find an efficient relationship between the quality of the proposed solutions, the optimization of space and a price in line with customers’ demand. These are the elements that guided us in the development of a project requested by a key customer to make two production lines that dealt with palletizing manually more efficient. Working for more than 50 years in the AFH sector, this customer is specialized in tissue products. The opening of its first tissue mill, and an ongoing project for a new integrated site, have stimulated the company to invest in more efficient and automated lines, to follow the dynamic of the group. The customer’s need on this project was to complete the automation of two converting lines that dealt with different products and whose end-of-line was managed manually. One in particular dealt with heavy products and, for both, the spaces available were limited.